Refund & Exchange

Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.

Please kindly be advised that all of our Ashanks products have a full 18-month warranty. If your product does not meet your needs within this period, feel free to contact us by email

Moreover, as a reminder, if you are having trouble using one of our products, you can always contact us by email

Thank you in advance for all of the information you are providing.